FAQ Relating to the Corona Virus

We are there for you during the regular office hours from Monday to Friday generally between 9:00 am and 4:00 pm.

You can reach us by telephone via +49 721 608 47888 or you can contact us via email: living∂idschools.kit.edu.

Yes, we kindly ask you to abide to the following measures:

• When entering the building disinfect your hands. We've provided disinfectant at all entrances.
• Please keep a distance of 1.5 meters and avoid physical contact.
• Please wear a FFP2 mask at all times in the building and during lectures.
• Please use the inside of your elbow when sneezing or coughing. 
• People with cold symptoms are not allowed to join events.
• Tenants who are obliged to stay in quarantine and have to share a kitchen, please arrange cooking times with your roommates. 

• There are disinfectant stations at all entry areas. In private areas the tenants are responsible for disinfectants.
• In the own private area, face masks are not mandatory as long as a distance of 1.5 meters is possible.
• The cleaning team provides a thorough support in cleaning and disinfecting the kitchens.
• New tenants receive once a disinfectant upon arrival.

In most areas, wearing masks is no longer mandatory, but is still recommended. Wearing a mask is also strongly recommended in the ID, especially indoors and in offices. Masks (medical mask or FFP2-mask) are still mandatory in public transportation and in doctors' offices. In addition to the mask obligation, there is a testing obligation in schools or when visiting hospitals or care facilities.

If, within the last ten days, you spent time in a virus variant, you must present a negative PCR test result* to your carrier before departure. Travellers arriving from other areas are not obliged to any test or vaccination certificate.

*https://www.bundesgesundheitsministerium.de/service/gesetze-und-verordnungen/guv-19-lp/coronaeinreisev.html

People who have been in a virus variant area in the last 10 days prior to entry, must complete a digital registration before entering Germany using this link and upload a negative PCR test result (taken max. 48h before traveling). After you have provided all the necessary information, you will receive a confirmation you always need to keep with you while traveling and, if necessary, present to the carrier before the start of the trip.

German authorities differentiate between 

Virus variant areas (there is a widespread occurrence of certain variants of the coronavirus) and all other areas.
The corresponding areas are posted on the Robert-Koch-Institute's website daily.  If, within the last 10 days, you have stayed in a a virus variant area, you must quarantine yourself (at home or at another accommodation at your destination) immediately after arrival. Please see this link for details. When you are on your way to a doctor or a test station, you are officially allowed to leave your apartment (however, this is the only reason). Important: After a stay in a virus variant area the quarantine lasts 14 days, early termination of quarantine is not possible.

What do I have to do in case I have a positive test result?

Please observe the following official regulations: 

• If you test positive for COVID-19 with a self test, you must get a rapid antigen test first and then a PCR-test (see testing sites here). It is strongly recommended to isolate yourself until you get the antigen test/PCR result. 
• If your antigen test/PCR test is positive, you need to remain in strict domestic self-isolation in your room.  
• After 5 days, quarantine isolation ends provided there are no symptoms of illness for at least 48 hours.
• If symptoms of the disease continue to occur, isolation must be continued. It then ends after 10 days at the latest.
• A negative test is no longer required to end quarantine. 
• For details see this link.  
• Call one of the “Corona Schwerpunkt Praxen” for a PCR test. If you need a doctor on the weekend, please call the medical on-call service for further assistance: +49 721 116117.

The following measures apply in the ID: 

• For shared double rooms, we recommend that both tenants self-isolate them in the same room (spacing, airing the room regularly and disinfecting surfaces regularly) and that the other tenant also gets tested. 
• Make arrangements with the kitchen members, agree on fixed cooking times and regularly disinfect common areas.
• In addition, we will be happy to assist you with more intensive cleaning and disinfection of the kitchen by our cleaning team . 
• Provide a list of all people who you have been in contact with in the past days and send them to the Accommodation Office (living ∂does-not-exist.idschools kit edu). If you have their contact information, please inform them yourself and ask them to get tested regularly and possibly isolate themselves for a few days. 

• Visit the Karlsuhe Institute of Technology's coronavirus FAQ: https://www.kit.edu/kit/english/25911.php
• Visit the website of the Federal State “Baden-Württemberg”, in which Karlsruhe is located: https://www.baden-wuerttemberg.de/en/service/aktuelle-infos-zu-corona/corona-information-in-other-languages/
• Visit the website of the German Federal Health Ministry: https://www.bundesgesundheitsministerium.de/en/en.html 
• Visit the website of the Robert Koch Institute: https://www.rki.de/EN/Home/homepage_node.html;jsessionid=6A67C158DD7A50217377861EF9D7D595.internet122
• Find more information on Food Delivery Services

There is an existing contractual agreement which must be officially terminated. Without termination, the contractual conditions must be fulfilled. Regardless of your current location, the rent is to be paid on an ongoing basis, even if you do not live in your room for a long time.

Please contact the Accommodation Office immediately when you face the situation of not being able to pay the rent. In certain circumstances the payment can be extended. If the rent is not paid in time and we were not informed about your circumstances, a late payment fee will be charged.

You can terminate your rental contract according to its terms and conditions (usually a three-month’s notice). We need your termination in written form by e-mail (living∂idschools.kit.edu) or by letter (put it in the letter box next to the accommodation office).

Yes of course. We have adapted our processes for moving in and moving out in terms of distance and hygiene regulations. If required or on request, it is also possible to organise the move-in and move-out contact-free. This means that you transfer the deposit and the rent before your arrival, hand over the keys by means of our key safe and place the rental contract, amongst other forms, into your room prior to your move. You will get further information from us via email. For your move you can simply put your keys into our letterbox next to the Accommodation Office. We will check your room after you moved out. We will transfer your deposit to your bank account after a positive room check. In case repairs need to be carried out, the accordant amount will be deducted from your deposit, as well as open invoices.